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Home Returns & Exchange

Returns & Exchange Policy

Hassle-free support, transparent return procedures, and 1-year product warranty coverage.

Easy Returns Within Policy Window

Unused lighting fixtures in original manufacturer packaging and condition can be returned within our active return window. Made-to-order, customized finishes, and bespoke installations are non-returnable.

How to Initiate a Return

To start a return or exchange request, simply provide your order ID to our concierge team at dinmanslightup@gmail.com or call 9992121006.

Warranty & Replacements

All eligible DINMANS pieces include a 1-Year Comprehensive Warranty covering manufacturing defects and electrical component failures. Damaged-on-arrival items are replaced with immediate priority.